From Forbes.com – Changing A Prospect’s Mind When They Tell You ‘I’m Good’

You finally made contact with a prospect. You’ve been calling for weeks. You’re elated. Then, the prospect says those two words that drive fear into all our hearts: She says, “I’m good.” In other words, “I’m happy with my current resource, and I don’t want to be in a conversation with you.” Now what do you do?

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